Our entire staff is trained and certified. If the unexpected happens, we're covered so you aren't left with expensive and time consuming repairs.
We show up, period. Our staff is uniformed, well paid, and redundant to help ensure high quality personnel and coverage when the unexpected happens.
Regular visit reports and logs with readings, dosages, services completed, photos, and more. Proactive communication about service updates, items of concern, and more.
Multi-weekly visits, full pool robotic vacuums and scrubs, safety checks, and more. Our staff is paid well by the hour, not based on the number of customers served, allowing them to focus on the quality of their work, not quantity.
Our services will exceed your expectations and we go the extra mile to do so. Feedback is encouraged and dealt with in a timely fashion. You have direct access to professional and responsive staff at all times.
Our staff is background and reference checked, screened, and paid well to ensure the highest quality staff. We happily provide customer references & recommendations on request.
We're confident in the services we provide, so why would we require a long term commitment? Change, adjust, or cancel service plans whenever you like, as often as you like.
All of our services are charged in a base rate plus chemical usage model. This lowers your costs not only in times of lower usage and colder weather, but also if you invested in a salt water system, a high quality pool sweep/robot, or keep your pool and property clean and free of debris.
"...very pleased with the feedback and clarity of services required. Very professional company seemingly geared towards top-notch customer service and a well-maintained pool"
"Clean Wave Pools are AMAZING...whatever is required and needed, they will take care of...after the visit they send us a pool visit report listing our chemical levels, what if anything needed to be added to balance those levels out, and if anything additional was completed or a concern. They go ABOVE & BEYOND. We are very pleased with their exceptional service"